Customer Testimonials for Car Pros of Lake Norman
Paige - 2012 GMC Terrain
5 out of 5 stars CarGurus review - Absolutely excellent business. Their cars are kept in pristine condition indoors, they respond quickly after inquiries, and they were not at all pushy or trying to constantly oversell me into a more expensive car. All of their details about the car in the CarGurus listing were correct, and their website gave more details along with over 40 photos of the car. I'll recommend anyone I know who is car shopping to go see Steve Lawson (owner) at CarPros in Lake Norman. It should also be noted that when I had to unexpectedly buy a new car, I started this search days before NC got the stay at home order. Steve still met me at the dealership with plenty of cleaning supplies to let me test drive the car safely, and I ended up buying it that day. He explained all the paperwork and financial side very well. Also to note, out of 7 cars at 7 different dealerships, this was the only dealership that had accurately listed the specs on the car.
James - 2007 Chevrolet Corvette
Worked with Steve over the phone, purchasing the car, never seeing except in pictures or driving the car until the day of pickup. He said I would not be disappointed and was right, awesome car and awesome buying experience. No pressure at all. Thank you Steve.
Eliza - 2015 Jeep Grand Cherokee SRT-8
Thank you for the opportunity!! I love it!!
Nick - 2013 Chevrolet Corvette Z06
5 Star Google review: The way an independent dealership should be! I purchased sight-unseen at the end of my overseas tour in preparation for returning to the US. I put a fair amount of trust into Steve and his family...I was not let down. Very smooth transaction, great communication throughout the whole process, and they were even able to arrange shipping at an excellent rate. They don't sell junk cars and they don't play any silly games.
Sean - 2014 Toyota Camry
5 Star Google review: I have four kids, so I have bought several used cars. Once I find a model I like, I do a lot of online comparisons so I know a fair price. Steve and Wendy sold me a 2014 Camry at a good price and they made the process really smooth. Their online presentation of vehicles is awesome. No surprise dents or scratches upon arrival and the car histories are very well documented. When buying a car with higher mileage its nice to have confidence that the seller is offering a well maintained vehicle. Pro Cars did this for me, so I made the purchase. Worth the drive to deal with them.
Chris - 2014 Audi A4
5 Star Google review: Great place to sell a car. I had my vehicle listed on Autotrader and eBay for 2 months. Tons of scammers and few real interested buyers. Dropped off the car with Car Pros of Lake Norman and it was sold in 11 days. The owner is great and even met me on a Sunday afternoon to take in the vehicle(which Carlotz in Charlotte would not do). 10 out of 10. Great selection of used cars too I’ll definately be talking to them next time I need a vehicle.
Guenter & Frauke - 2012 BMW X5
5 Star Google review: Very nice easy and uncomplicated Service. Love the car!
Walker - 2011 BMW 528i
5 Star Google review: Purchased my son’s first car from Wendy and Steve. Such a great experience. No pressure and easy to work with. Family atmosphere and even supplied us with a Big Red Bow! Filmed the whole presentation for us. Definitely recommend no matter what age you are buying for. Oh yeah - car is awesome too!
Hugo & Cynthia - 2013 Mercedes Benz GL450
Thank you! You and your wife are amazing! Seriously the BEST and easiest car buying experience we have ever had! We love shopping "small" local businesses as much as possible and feel lucky to have found yours. You have two new forever customers!!!
Kristopher & Jamie - 2014 BMW X5
5 Star Google review: My husband and I purchased a car from CarPros yesterday and it was BY FAR the best car buying experience we have ever had. They had an awesome selection of high quality and very clean cars. The owners are so nice and helpful. The waiting time was minimal and the atmosphere is very comfortable and inviting. We highly recommend CarPros!!!
McDaniels - 2011 Buick Enclave
I just want to say THANK YOU for making this possible for my wife. She absolutely loves the Buick! You guys were extremely helpful and super nice. Whenever I get ready for my next car purchase, ya'll will be the first people I come too! Thanks!
Hunter - 2009 Chevrolet Tahoe
Steve and Wendy,
You guys have a nice family and business. You both made the buying experience more of a pleasure rather than the pain you usually deal with at typical car dealers. Thanks again!!!
Kenny and Hunter
Dori - 2015 Audi Q5
5 out of 5 stars CarGurus review - Very nice setting and so much better than dealership. Husband and Wife team. They made everything easy, and the car was in perfect condition.
Christopher - 2015 Jeep Grand Cherokee
Buying from you guys was a great experience and will definitely recommend.
Sides family - 2007 Chevrolet Corvette
5 out of 5 stars CarGurus review - Very low pressure sales people and very helpful, almost like buying a car from your best friend. This is the first time buying a car from a indoor car lot, Car was just as advertised, very clean.
Larry - 2012 Mercedes Benz GL450
5 out of 5 stars CarGurus review - Quite the pleasure and would buy again. Matter of fact, will be back in the near future to buy another hand picked car from Steve and Wendy. Definitely two experts in their fields.
Crystal - 2010 Ford F-150
5 Star Facebook review They made it so easy I did not feel rushed or pressured in anyway. The reviews speak for themselves but I walked away rather, I drove away, with a reliable vehicle that I love and feel so safe in.
Carley - 2011 BMW 328xi
Thanks for making the process so easy.
Reuben - 2013 Honda Civic
Thanks again for a great car buying experience I had yesterday!
Mary & Micah - 2015 Toyota Camry
Thank you so much! You guys are amazing to work with!
Rachel - 2011 Acura MDX
We are very excited, thank you for all your help and being patient with us.
Chance - 2017 Ford Raptor
5 out of 5 stars CarGurus review - Great folks and well run. Was able to get everything done very quick..will return for future needs!
Michael & Cheryl - 2012 Ford Expidition
5 Star Facebook review: Great folks to work with, I have bought a lot of cars form the time I was 18, but this was the best buying experience so far. From the time we got there to the time we finished was just two hours.
Gencty - 2014 Audi Q7
5 Star Google review: Awesome place Steve and his wife are the best a very good place to buy a great vehicle.
Missy - 2013 Chevrolet Tahoe
Best car buying experience ever! Pleasure meeting you & Wendy!
Christopher - 2010 Ford F150
5 out of 5 stars CarGurus review - I actually bought this vehicle..they were extremely nice and professional..would recommend this place to the whole world if I could.
Mandi - 2013 Lexus ES350
Thank you Car Pros for a great car buying experience.
Love family - 2004 Jeep Wrangler
5 Star Google review: This business is very customer oriented. The vehicle was as advertised, fairly priced, Steve was very responsive to any questions or concerns, and Wendy made the paperwork effortless. Highly recommend.
Wright family - 2012 BMW 535xi
Have a very Merry Christmas to you & your family. I'm certain we will be doing business again for my husband a lifted SUV or truck.
Christopher & Jennifer - 2006 Toyota 4Runner
5 Star Google review: Great trading and buying experience. Quick and easy. No pressure. Plus, sold us an SUV with a full tank of gas! Highly recommend.
Lindsey - 2011 Mercedes Benz GL450
5 Star Facebook review: CarPros was amazing through the whole experience of purchasing of my new car. Extremely friendly and over the top helpful! I was visiting family in Charlotte from Pittsburgh, PA and my car broke down. They literally had me in a new car hours after I test drove it the same day. I love that it is family owned and they operate with the utmost professionalism. I would recommend them to anyone and everyone! I love supporting and doing business with good people!
Robby & Dawn - 2011 Volkswagen Touareg
Veronica - 2008 Suzuki Grand Vitara
5 out of 5 stars CarGurus review - Let’s just say it was Awesome! From the phone call with Wendy to make an appointment. To Steve greeting us when we arrived and showing us the car inside and out. Giving us the keys and said, Go ahead and take it for a drive. By the way the car was exactly as the information provided on CarGurus. We got the car and at a great price too!!! God answered my prayers.
Rob - 2013 Honda Civic Si
5 out of 5 stars CarGurus review - GREAT DEAL!! GREAT CAR!! I will definitely be back, when its time to upgrade so don't buy that sweet corvette its mine!
Teeter Family - 2012 Chevrolet Suburban
Thanks, we love it!
Kristen - 2013 Acura RDX
5 STAR Google Review: Car Pros made my first car-buying experience comprehensive and professional. They waited past their closing time to accommodate for my commute and were ready when I arrived. The vehicle they showed me was exactly what was listed in the photos/description on their website--spotlessly polished with not a crumb or hair on the interior. All of the numbers were explicitly stated, and there was no rush to sign anything. I got a great car + warranty deal. Mr. Gordon, Steve, and Wendy are good people and a pleasure to do business with. Thank you guys!
Stephen - 2006 Jeep Wrangler
5 out of 5 stars CarGurus review - Great experience and would love to do business with them again!
Corey - 2011 Chevrolet Tahoe
5 STAR Google review: First, I would like to thank Steve for the help in my car buying situation. I've been searching for a month for a car from VA to GA to TN. The vehicle I purchased was a 2011 Tahoe LTZ. The vehicle is in premium condition cosmetically and appears to be well taken car of mechanically. Steve met me after hours on a Saturday and waited for me to drive 45 minutes to his establishment. Also, they waited with me patiently as I scrambled the necessary paper work. The overall experience was professional, clean and courteous and a quality product to match. Look forward to working with these guys again in the future! Thanks again, Corey
Brad - 2008 Jeep Wrangler
5 STAR Google review: Easiest vehicle purchase I've ever made. Smooth and efficient. Dealing directly with the owners makes a huge difference. Good people! I would buy from them again and will recommend them to friends. They have it figured out!
Benjamin - 2012 Cadillac Escalade
My wife is off the carts happy! Thank you guys. You have my repeat business when that day comes. Take care!
Angela - 2010 Chevrolet Tahoe
5 Star Facebook review: Thanks so much for my beautiful new car! Buying a car from y'all was the best car buying experience I've ever had. So easy and fun! My new car is just perfect
Jessi - 2011 Mini Cooper Countryman
Fabulous drive :) Thank You!
Tammy & Howard - 2010 Mercedes Benz S550
Thanks and I love it!
April - 2014 Jeep Cherokee Trailhawk
5 Star Facebook review: My husband and I had an awesome experience at Car Pros! I will recommend Steve and Wendy to anyone I know looking for a car! Excellent service and the Jeep was exactly as described online. No hassle and absolutely no pressure to buy! I love my new Jeep!! Thanks again Steve and Wendy, you guys are great!
Carol - 2008 Honda CR-V
5 Star Facebook review: Thank you for your non-pressure approach to the sale of this vehicle. I wouldn't hesitate to come to you again. Love the car, love, love, love it!!!
Elvis & Rebecca - 2011 Jeep Grand Cherokee
It's wonderful! Drove like a dream. Thank You.
Tracie - 2012 BMW X5d
Kisha - 2011 Audi A4
5 out of 5 stars CarGurus review - Overall great experience, no hassling. Free to look around. Cars kept inside so nice and clean on outside and inside. Owner and wife pleasant. No issues, easiest process ever.
Erica & Robert - 2012 Jeep Grand Cherokee
Thank you for everything, you both were Awesome!!
Courtney - 2012 Audi Q7
5 Star Facebook review: Easiest car purchase ever! Love the car and everyone at CarPros! Thanks again!
Erin - 2014 Jeep Patriot
Thanks so much, Steve. I had such a wonderful experience buying my first car! Please tell your lovely wife thank you as well! :)
Moreno Family - 2010 Honda Odyssey
Thank you so much we love it!!!!
Di Biasi Family - 2014 BMW 535i
I'm in love with this car it's amazing!
Manning Family - 2013 Chevrolet Tahoe
5 Star Facebook review: This has been such an easy & enjoyable process. I have my dream car! Thank you again!
Crystal - 2013 BMW X5d
5 Star Facebook review: Thanks to Steve and Wendy, this is by far, the most positive car buying experience I’ve ever had. Steve was great to deal with, responding quickly when I called, answering all my questions before driving out there, and overall giving me a great deal on an awesome car! The actual purchase process was a breeze, taking less than 30 minutes, without sitting in a finance office being pressured into buying a myriad of extras that I didn’t need, such as clear coat protection and lo-jack services. Wrapping up with Wendy was a piece of cake, and she clearly explained everything I was signing. I will gladly make the trip out again to see Steve when I’m in the market for another vehicle.
Ryan - 2013 BMW X5
I really appreciate everything you did on this transaction, went very very smoothly. One of the nicest & easiest car transactions I've ever done & I really appreciate it.
Laura - 2010 Audi Q5
Thank you so much! It was a great experience!!
Bugenske Family - 2008 Jeep Wrangler
Haha..what a gnarly bunch. Thank you, we enjoyed it.
Muhammad Family - 2009 Mercedes Benz GL450
5 Star Facebook review: The folks at Car Pros took excellent care of us. They had the cars we wanted for a great price. Loved the warehouse and how they kept the cars out of the elements... It's the way cars should be sold!!! Must see!!!
Steve - 2010 Jeep Wrangler
Thank you for a painless and even enjoyable car buying experience!
Jeff - 2010 Jeep Wrangler
Thanks Steve, it was a pleasure doing business with you and your family. Happy Easter!
Guy - 2013 Ford F150
One of the most pleasant experiences buying a truck, couldn't be happier!
Sithorne - 2011 Mini Cooper Countryman
5 out of 5 stars CarGurus review - Very pleasant to work with.
Shandel - 2011 Audi S4
It's an awesome car! Thank you so much.
Mr. Williams - 2011 Chevrolet Silverado
5 Star Facebook review: Absolutely loved dealing with Car Pros!!! Got my dream Truck thanks to them!! I will be back as my wife is now wanting a new Tahoe...THANKS!!!
James & Victoria - 2012 Jeep Wrangler
Thanks Steve! You and your wife were great! Best experience we've ever had buying a vehicle :)
Michael & Kylee - 2011 Audi Q5
5 Star Facebook review: Best car buying experience my husband and I have ever had; super friendly, helpful and down to earth. Totally worth the two hours drive! Thanks y'all :D
Tonecia - 2011 Mercedes Benz E350
5 Star Facebook review: Excellent place to buy a high end car! Will be back to purchase another excellent service and inventory selection.
Elgin - 2011 Mercedes Benz ML350
5 Star Facebook review: I truly enjoyed my car buying experience with Car Pros, from the moment I inquired about the car until I drove off the lot with my purchase. I highly recommend you choose Car Pros for your next Car Buying Experience!
Randy - 2010 BMW 335xi
These guys are great to deal with. I was on the selling end with a car consigned there but they are super professional and have a great setup for both the buyer and seller. Nice to see honest reputable folks in this business.
James - 2013 Dodge Durango
5 Star Facebook review: Very easy and personable group to do business with. We have purchased twice from Car Pros in the last 6 months. No haggling and they have great relationships with many good lenders.
Leigh Ann - 2008 Toyota Tundra
5 Star Facebook review: By far the very best experience we have had buying our truck! We'll be back soon and will always refer you guys to our friends! Thank you
Marietta - 2012 BMW X5
Very Nice Couple Steve and Wendy Honest People Great Price Highly Recommended:) It's a Pleasure doing business with you:) Will definitely buy again:) Thank you very much:)
Joanna - 2008 Volkswagen Eos
Thanks so much!
Mike - 2010 Toyota Tundra
Thank you so much for all you did to help us get the Tundra, we really love it. God Bless you.
Keith - 2011 Chevrolet Suburban
Thank you for your service in uniform & thanks for today. My wife Sara is elated.
Ivey Family - 2010 Mercedes Benz GL450
5 Star Facebook review: One of the most unique car buying experiences of my life; treated us like family from the time we walked in the front door until the time we drove away. Thinking about buying a quality pre-owned car, truck,or SUV? Visit the Car Pros website and call for an appointment for the most personable car buying experience of your life. You'll be glad you did.
Luke - 2013 Mini Cooper S Countryman
5 Star Facebook review: Never felt pressure to buy the car, they just gave me the keys to go test drive and then check out the car as long as I needed. Prices are very competitive. Nice people too!
Blair - 2012 Audi S4
Thank you guys, it was a pleasure meeting you & I will definitely be sending some business your way.
Stephanie - 2014 Jeep Wrangler
5 Star Facebook review: Thank you guys! Great people to deal with, Hassle free!
Tony - 2010 Toyota Tundra
5 out of 5 stars CarGurus review - Great business with extremely courteous team. Awesome inventory - in my case, a great toy store!
Tuep Family - 2013 Mercedes Benz GLK350
5 Star Facebook review: They are very clean and professional. I got a response from them very quick. They made me feel very comfortable and confident on my vehicle. I would definitely buy from them again!
Jim - 2010 AUDI Q5
Had a lovely first day with the new car! Working with Steve and Wendy was a genuine pleasure. You guys were friendly and helpful every step of the way. And how can you not like a car dealership that professes its love for both the North Carolina Tar Heels and the Foo Fighters!
Vivian - 2005 Mercedes Benz E320
5 Star Facebook review: Thank you for all your help. If anyone is considering buying from Car Pros of Lake Norman, you can buy with confidence. Steve & Wendy are fantastic to work with and they only have top quality inventory. I highly recommend!
Ernesto - 2005 Chevrolet Trailblazer
It's nice family owned business they have nice cars at a reasonable price. The owners are very nice I would highly recommend car pros of Lake Norman.
Sharika - 2013 BMW 328i
Thank you all for making the buy process seamless.
Roberta - 2006 GMC Sierra
5 Star Facebook review: I purchased a truck from Car Pros for my husband his Christmas/birthday. It was the best car purchasing experience I've ever had. Thanks
Corbin & Alice - 2007 Pontiac G6
Car Pros Of Lake Norman: Thank you so much for working with us. We are pleased with the service. :)
Patti - 2004 Volkswagen Beetle
5 Star Facebook review: Sure wish it wasn't raining when I bought my car from car pros because I sure wanted to have the top down. Thank you Wendy and Steve it was great working with you!
Donald & Tess - 2003 Ford F-150
My husband loves the truck. Thank you so much. Again, thank you for such a great business deal. Tess
Natasha - 2006 GMC Envoy
5 Star Facebook review: I absolutely, Love This Dealership. Wendy & Steve are AWESOME! ! No pressure. HONEST! Thank you for your service. I pray for your business GREAT SUCCESS.
Aaron & Samantha - 2011 Chevrolet Traverse
Steve and Wendy gave us the best car buying experience ever. They were extremely knowledgeable, friendly, and easy to deal with. We were never pressured about buying today, although we had planned on it. They made the entire process a breeze and so much simpler than the big dealerships. If you want to support a local family owned dealership that treats people like people not like potential sales objectives, this is the place for you. Couldn't be happier. All around a 5 star experience.
David & Rosanna - 2014 Chrysler 300
These people are the best! Wendy & Steve made everything super easy! No pressure, 0 haggle, locally owned! Could not be any happier with our new car, really appreciate their concern for what we wanted. Got an amazing deal!
Cassandra - 2011 Audi A4
Had a great car buying experience at Car Pros. I am enjoying my Audi ride and will spread the news on the great service received from Steve and his staff. Not only did he communicate with me on my vehicle from day one but offered options that worked with my schedule. In addition, I traveled from Columbia, SC and he made sure that everything was ready and waiting. The entire process was completed under an hour and I was back on the road in style.
Luis & Claudia - 2009 Mercedes Benz ML320
We would like to comment on the outstanding customer service received by Carpros of Lake Norman. Without a doubt, Steve & Wendy have been the best sales people we have dealt with in many years. From our first call to them, they were professional and responded to us quickly regarding an SUV we were interested in. We drove quite a way to meet with them and it was worth our while. Everything they did was honest, straight forward and delivered on our expectations. We love our new car! We will return!
Michael - 2012 Kia Optima
My fiance and i just bought a 2012 Kia Optima and couldn't be happier! We had such a great experience at Car Pros of Lake Norman. They were friendly, attentive, and patient. We will definitely recommend them to our friends and family and would love to return to them in the future!
Cameron & Lauren - 2013 VW Passat TDI
5 Star Facebook review: Absolutely wonderful experience at Car Pros. I would recommend anyone to go visit Steve and Wendy. My wife and I are so happy that we decided to stop by. Great price, very friendly experience and plenty of pricing and extended warranty options to choose from. Thank you Car Pros for our new Passat we love it.
Dana & Joy - 2009 VW Routan
Thank you so much for a great car-buying experience! The boys love the van!
Aaron - 2011 Audi Q5
5 Star Facebook review: I recently just purchased a previously owned Audi from Car Pros and their service was outstanding! I was finished in one day and they even dropped the car off at my home. I would highly recommend using Car Pros of Lake Norman for your car purchase and/or sale!
Kayla - 2009 Mercedes Benz ML350
Thank you!! I love it!
Erica - 2008 Pontiac G6
Thank you!! I'm in love with this car!
Heather - 2006 Jeep Liberty
Love my little Jeep.
Chiquitta - 2010 Buick LaCrosse
5 Star Facebook review: I really loved the positive atmosphere! I came all the way from Orangeburg SC, which was about 2 1/2 hrs away. I got there and walked into this beautiful establishment...and walked in and I knew God made me wait (2months) for a reason! I was blessed with this beautiful 2010 Buick Lacrosse and I wanna thank Steve and Wendy for contributing to my blessing! My children and I...are beyond thankful!
Rob - 2014 Dodge Challenger
Thanks again Steve! Loving the Challenger, I have had so many comments about the color.
Austin - 2012 Audi A3
Drove down to Pensacola FL, got 41MPG! Go Diesel!!
Robert - 2012 BMW X5
You guys are awesome! And no, Wendy, I didn't sleep in it last night...but I came awfully close.
Toney - 2013 Buick LaCrosse
I do believe that Car Pros of Lake Norman is about a good business.
Shelly - 2010 VW Eos
Steve promptly contacted me. No pressure, and was very helpful. He clearly understands the car buying experience with his strong background working in dealerships; however, his business model offers less pressure and is more customer-focused. He answered all of my questions, provided plenty of information, is very open and addressed any issues I had quickly. I highly recommend Car Pros.
Carey - 2007 Nissan Titan
I'm loveing the truck, by the way. Thanks again For helping us out!
Caitlyn - 2011 Subaru Outback 3.6R
5 Star Facebook review: Excellent, reliable service. Got exactly the vehicle I wanted at a great under-market price, and it even came with more features than I was looking for. Buying from Car Pros Lake Norman made the nerve-racking idea of purchasing my first car an enjoyable experience. Couldn't have imagined the process being any easier.
Chris - 2012 Chrysler 300C AWD
5 Star Facebook review: I wouldn't have wanted to buy my first new car from anywhere else other than Car Pros! The experience was easy and friendly! I thought car buying was supposed to be hard. It's not dealing with these guys!
Larry & Haley - 2011 Mercedes Benz GLK450
Best car buying experience we've ever had! We loved the indoor setting, no haggle pricing, and easy processing. Everything was made easy. Thank you guys for taking the stress out of car buying. -Haley and Larry Wine
Joan - 2009 BMW X5
I love my BMW, Thank you!
Frank - Another Happy Customer
I am pleased with the truck. STEVE It Runs great and looks marvelous You will get more business from me and my recommendation to all whom inquire about the outstanding service you have. Thank you.
Scott - 2004 Jeep Grand Cherokee
I have been doing business with Steve for a number of years and the buying experience is always the same. Quality vehicles, affordable pricing and easy purchase process. The other guys have nothing on the service you will receive from Steve and staff. No pressure car sales, confidence in your purchase and a well established reputation for standing by their vehicles. I’ll be headed back very soon for a car for my 16 year old son! See you soon Steve, thanks for taking the stress out of buying an automobile. Best Regards, Scott Crosswhite
Bill - 2008 Toyota Rav4
I have dealt with Steve Lawson for about 3 years and have bought several vehicles from him directly. (4 to be exact) All were exactly as he said they were... Great vehicles. But, as vehicles go, they may have a problem from time to time. One of them had a sensor issue after I bought it, and Steve promptly took care of it with no hesitation. He is fair, honest, and a true professional! Unlike most dealerships I wasn't "ambushed" by a salesman when I drove onto the lot! No pressure. Great experience! I have, and will continue to, recommend Steve to all my friends. Keep up the great job! Bill Honeycutt
Rick - Another Happy Customer
Corresponded with Steve Lawson via e-mail than finally met him in person. Excellent salesman, fair, honest and a true professional! Establishment was very clean and well organized with a comfortable, relaxing environment. Unlike popular dealerships I wasn't "ambushed" by a salesman after I pulled into the lot! Great work!
Steve - Another Happy Customer
Steve was very professional & knowledgeable.